Privacy Policy

    Effective Date: Jan 7, 2026

    Last Updated: Jan 7, 2026

    Introduction

    Welcome to GenieGets ("we," "us," or "our"). We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information.

    This Privacy Policy explains how we handle your data when you use our AI-powered lead generation platform at www.geniegets.ai (the "Service"). By using GenieGets, you agree to the practices described in this policy.

    Information We Collect

    Information You Provide

    Account Information

    When you sign up, we collect:

    • Name and email address
    • Email account credentials (encrypted app-specific passwords)
    • Company name and profile details
    • Billing information (processed securely through Stripe)
    • Campaign configuration details (ICP criteria, value propositions, target roles)

    Campaign Content

    You provide:

    • Sales materials and pitch documents
    • Lead lists you upload
    • Email templates and messaging preferences
    • Meeting scheduling links (e.g., Calendly)

    Communication Data

    We store:

    • Emails sent through our platform
    • Prospect responses and conversation histories
    • Notes and annotations you add to leads
    • Support tickets and feedback you send us

    Information We Collect Automatically

    Usage Data

    We track:

    • Campaign performance metrics (open rates, response rates, conversions)
    • How you interact with our platform (features used, clicks, session duration)
    • Device and browser information
    • IP addresses and geographic location

    Email Tracking

    When our platform sends emails on your behalf, we collect:

    • Email delivery status (sent, bounced, failed)
    • Open rates (via tracking pixels)
    • Link clicks within emails
    • Reply detection and sentiment analysis

    Information From Third Parties

    Email Account Integration

    To send and receive emails on your behalf, you provide:

    • Email account credentials (encrypted app-specific passwords)
    • SMTP/IMAP server access for sending and receiving emails
    • Calendar integration for meeting booking (optional)

    We support Gmail, Google Workspace, Outlook, and any email provider with SMTP/IMAP capabilities. Your credentials are encrypted and stored securely.

    How We Use Your Information

    To Provide Our Service

    We use your data to:

    • Discover and research leads matching your criteria
    • Generate personalized outreach emails using AI
    • Send emails from your connected inbox
    • Track campaign performance and engagement
    • Manage conversations and book meetings
    • Process payments for approved leads

    To Improve Our Platform

    We analyze usage data to:

    • Optimize AI models for better personalization
    • Improve lead discovery accuracy
    • Enhance deliverability rates
    • Debug technical issues
    • Develop new features

    To Communicate With You

    We'll contact you about:

    • Campaign performance updates
    • Important product changes or updates
    • Billing notifications
    • Support requests and responses
    • Marketing communications (you can opt out anytime)

    How We Share Your Information

    We don't sell your data. Period. We only share your information in these specific situations:

    Service Providers

    We work with vendors who help us deliver our service:

    • Stripe (payment processing)
    • Google Cloud / AWS (hosting and infrastructure)
    • Email delivery services (sending your campaigns)
    • Lead data providers

    These partners are contractually required to protect your data and use it only for providing services to us.

    Lead Data

    When you approve leads for outreach:

    • Your emails are sent directly from your connected email account
    • Prospects receive emails that appear to come from you
    • We store conversation histories for your reference

    Legal Requirements

    We may disclose information when required by law or to:

    • Comply with legal processes (subpoenas, court orders)
    • Protect our rights, property, or safety
    • Prevent fraud or abuse of our service
    • Respond to emergencies involving personal safety

    Business Transfers

    If GenieGets is acquired or merged, your data may transfer to the new entity. You'll be notified before this happens, and any new privacy practices will be disclosed.

    Data Security

    We take security seriously and implement multiple safeguards:

    Encryption

    • All data encrypted in transit using TLS 1.3
    • All data encrypted at rest using industry-standard encryption
    • OAuth tokens stored securely — we never store plain-text passwords

    Access Controls

    • Row Level Security (RLS) ensures complete data isolation between organizations
    • Multi-factor authentication available for all accounts
    • Regular security audits and penetration testing
    • Limited employee access on a need-to-know basis

    Despite our security measures, no system is 100% secure. If you notice any security issues, contact us immediately at support@geniegets.ai.

    Data Retention

    Active Campaigns

    While your campaigns are running, we retain all associated data including:

    • Lead information and research
    • Email histories and engagement metrics
    • Conversation logs and responses

    Account Closure

    When you cancel your account:

    • You can export your data for 30 days
    • All campaign data is permanently deleted after 30 days
    • Billing records are retained as required by law (typically 7 years)

    Campaign Deletion

    If you delete a specific campaign:

    • All associated prospect data is permanently deleted
    • This action cannot be undone
    • Aggregated anonymized metrics may be retained for analytics

    Your Privacy Rights

    Access and Export

    You can:

    • View all your data within your account dashboard
    • Export lead lists (downloaded as CSV file)

    Control Your Data

    You can:

    • Pause or delete individual campaigns
    • Remove specific leads from your database
    • Revoke integrations with third-party services
    • Close your account entirely (data deleted within 30 days)

    Communication Preferences

    You can:

    • Opt out of marketing emails (we'll still send transactional emails)
    • Adjust notification settings for campaign updates
    • Contact us to limit or object to data processing

    Regional Rights

    For California Users (CCPA)

    You have the right to:

    • Know what personal data we collect
    • Request deletion of your data
    • Opt out of data "sales" (though we don't sell data)
    • Non-discrimination for exercising your rights

    To exercise any of these rights, email us at support@geniegets.ai.

    Cookies and Tracking

    We use cookies and similar technologies to:

    • Keep you logged in
    • Remember your preferences
    • Analyze platform usage
    • Track email opens and clicks (for your campaigns)

    Types of Cookies

    • Essential cookies: Required for the platform to function
    • Analytics cookies: Help us understand how you use GenieGets
    • Campaign tracking: Track email engagement for your campaigns

    You can control cookies through your browser settings, but disabling essential cookies may limit functionality.

    Anti-Spam Compliance

    GenieGets is designed to comply with anti-spam laws including:

    • CAN-SPAM Act (United States)
    • GDPR (European Union)
    • CASL (Canada)
    • Other international regulations

    Our Commitments

    Every email sent through GenieGets includes:

    • Proper sender identification
    • Accurate subject lines

    We maintain global suppression lists and immediately honor all opt-out requests.

    Third-Party Links

    Our Service may contain links to third-party websites (like Calendly for meeting scheduling). We're not responsible for the privacy practices of these sites. Check their privacy policies before sharing information.

    Children's Privacy

    GenieGets is a business tool and not intended for anyone under 18. We don't knowingly collect information from children. If you believe we've inadvertently collected such data, contact us immediately at support@geniegets.ai.

    International Data Transfers

    GenieGets is based in the United States. If you're accessing our Service from outside the United States, your data may be transferred to and processed in the United States.

    We use appropriate safeguards (such as Standard Contractual Clauses) to protect your data when transferring it internationally, ensuring compliance with GDPR and other privacy regulations.

    Changes to This Policy

    We may update this Privacy Policy from time to time. When we do:

    • We'll update the "Last Updated" date at the top
    • For significant changes, we'll notify you via email or prominent notice in the platform
    • Your continued use of GenieGets after changes constitutes acceptance

    We encourage you to review this policy periodically to stay informed about how we protect your information.

    Contact Us

    Got questions about privacy or want to exercise your rights?

    Email: support@geniegets.ai

    Website: www.geniegets.ai

    For privacy-specific inquiries, please include "Privacy Request" in your subject line.

    Remember: This privacy policy applies only to GenieGets. When you send emails through our platform, your prospects' data is subject to your own privacy practices. You're responsible for complying with applicable privacy laws in your outreach.